Privacy Policy

1Introduction

MarketLens Africa ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website marketlensafrica.co.za.

2Information We Collect

2.1 Personal Information

When you contact us through our website forms, we collect information you voluntarily provide, including:

• Full name
• Email address
• Phone number (if provided)
• Message content

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website addresses

3How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and requests
• Providing information about our services
• Improving our website functionality and user experience
• Analyzing website usage patterns
• Complying with legal obligations

4Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

5Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With service providers who assist in website operations (under strict confidentiality agreements)
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

6Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

8Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your data
• Portability: Request transfer of your data
• Withdrawal: Withdraw consent at any time

To exercise these rights, contact us at [email protected]

9Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.

11International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

12Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date.

13Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: